The IATA Cargo Agency Program has been developed to enable any company involved in international air freight to simplify their interaction with airlines and smooth the way for growth. Two services, designed to meet the needs of your business, streamline your financial operations. Multiple training options keep your staff and your operation at the top of your game.


Amplify your business as an accredited agent

Tailored to freight forwarders, IATA cargo agent-accreditation makes doing business with all your airline partners simpler.

  • Be recognized by airlines as financially and professionally competent.
  • Receive a single invoice grouping all your freight charges, and make one single payment.
  • Be part of a worldwide distribution network of airfreight forwarders.

> Learn more about Cargo Agency Accreditation

Simplify payment as a CASS associate

Designed specifically for all other companies incurring airfreight charges from multiple airlines, the CASS Associate service gives you access to simplified financial interactions only.

  • Benefit from IATA’s Cargo Account Settlement System: CASS.
  • Receive a single invoice grouping all your freight charges, and make one single payment.

> Learn more about CASS associate

Grow with IATA Training

IATA Training has over 80 courses and diploma programs in Cargo and Logistics to help your people grow their skills and your business.

  • Keep essential skills up to date.
  • Improve operations.
  • Develop your business.

Explore courses

Find the resources you need

The Cargo Agency Conference Resolutions form the terms and conditions that IATA Accredited Agents must comply with. The Cargo Agent’s Handbooks (CAH) provide the basic rules and regulations governing trading relationships between IATA-accredited cargo agents or intermediaries and IATA member airlines. 

> Explore the cargo agent resources